Cancellation Policy

Rights of cancellation

You have the right to revoke agreements without justification within 14 days of taking possession of the products.

The withdrawal period of 14 days starts on the date you or a third party chosen by you (excluding carriers),
have taken possession of products.In order to exercise your right to withdrawal, you must contact us
(Luxus Pur UG (haftungsbeschränkt),
Am Kiefernbusch 9,
46446 Emmerich,,
Telephone: 0049 (0) 152 38471362,
Fax: 0049 (0) 02822 5373027)
with a clear written statement that the decision has been taken to cancel the agreement. The letter can be faxed, emailed or mailed.
The attached withdrawal form, can be used for this purpose, but it is not necessary.

To ensure your submission is  accepted, it is necessary that the appropriate communication be sent before the end of the allowed withdrawal period.


Consequences of Cancellation

If contracts are cancelled, payments will be reimbursed in the full including shipping cost
(with the exception of additional shipping cost if you choose a different shipping method than the one offered by us).
Reimbursement will be given quickly and maximum 14 days after cancellation notification has been received. Unless otherwise explicitly decided,
the currency of the original transaction will be used. Reimbursement can be withheld until products have been returned, or proof of return can be supplied.
Goods must be sent back immediately, or within 14 days after cancellation (14 days being the absolute maximum).

You are responsible for direct cost associated with returning the goods.

Compensation payment will be necessary if there is a loss of value of items when returned. This will only be necessary if the loss in value is associated with the nature,
cleanliness, and operation of goods going beyond the necessary handling of products.

Withdrawal Form


(Please fill out this form and send it to us if you wish to cancel a contract)


Send to

Luxus Pur UG (haftungsbeschränkt)

Am Kiefernbusch 9

46446 Emmerich

Fax: 0049 (0) 02822 5373027


I/ We hereby give notice of the cancellation of my/ our contract concerning the purchase of the following goods




Appointed on ___________________ / Received on ___________________


Name/ Customer (s)




Address of customer (s)










Date/ Signature/ Customer (s)

(Only for paper message)